What is hotel’s cancellation policy?

Cancellation policies may vary from 48 hours prior to arrival by 3PM EST to fully non-refundable. Please check your reservation confirmation to verify the cancellation policy for your reservation. If you have booked your reservation via third party, please reach out to third party to confirm cancellation policy. No show and late cancellations are subject to 1st night room and tax charge. This policy does not apply to non-refundable reservations.

I did not receive my confirmation or cancellation letter, can I request a copy?

Please submit request to edisonres@triumphhotels.com

What is the minimum age required to check in?

Minimum age required is 18 with valid government issued ID.

Sorry, pets are not allowed at Hotel Edison; only service animals with valid documentation are permitted to stay at the hotel. Please contact the hotel prior to arrival if you plan on bringing a service animal.

Can third parties pay for guests staying at Hotel Edison?

Yes, it is possible to have someone else pay for a room that will not be present at check-in. We require credit card authorization form to be completed by the payer. Please contact reservations@triumphhotels.com to obtain this form.

Who can I contact for billing questions?

Please submit request to edisonaccounting@triumphhotels.com

Does your hotel require a deposit prior to checking-in?

Yes, a refundable credit card deposit of $100 per day is required and authorized upon check-in. The refundable deposit will be returned back to the credit card after check-out if unused for incidental charges.

How long does it take for a credit card or debit card authorization to be released?

Most U.S. issued credit cards and debit cards take 5-7 business days. International issued credit cards and debit cards may take up to 30 days or more.

Can I store luggage at Hotel Edison?

Yes! Upon early check-in at Hotel Edison, if your room is not yet ready, you may check your luggage with the front desk/man for a small fee. You can also check luggage following check-out for later-departing flights. Please note, overnight storage is not available and space is limited; depending on volume, a short wait may be necessary.

Are there safes in the room?

Yes, each accommodation at Hotel Edison offers a safe, along with other thoughtful amenities like irons and ironing boards, iPod docking stations, and USB charging ports for devices.

Can I get a refrigerator in my hotel room?

A refrigerator may be requested for a one-time fee of $30 based upon availability. Please email edisronres@triumphhotels.com to submit this request prior to your arrival.

Does Hotel Edison offer rollaway beds?

A rollaway bed for additional guests may be requested for a one-time fee of $30 based upon availability and guest room size. Please email edisonres@triumphhotels.com to submit this request prior to your arrival.

Does Hotel Edison offer parking?

Preferred parking is conveniently located just steps away from the hotel's entrance at 257 West 47 th St. To learn more about parking rates and policies, please visit here

Is there a fitness center at Hotel Edison?

Yes, the fitness center is located on 2nd Floor and accessible 24 hours a day featuring cardiovascular and weight training equipment

Does Hotel Edison implement any eco-friendly initiatives?

Yes! At Hotel Edison, we are proud to use an energy-tracking system to monitor our carbon footprint, while also using energy-efficient lighting and recycling plans throughout the hotel, as well as a towel and linen reuse program.

What is included in the facility fee?

Hotel Edison applies a nightly $31 facility fee (plus tax) to bring you value-added amenities and perks. Facility fee is subject to change. The fee includes: Premium Wi-Fi up to 3 devices per room Fitness center access Unlimited local and international calls Bottled water 15% discount on laundry service Breakfast Daily for Two Streetwise Neighborhood Walking Tours Exclusive savings and promotions with our partners: Friedmans, Bond 45, Macy's, Century 21, Top of the Rock® and more! Guests may speak with Front Desk staff to receive the full voucher set.

Does Hotel Edison have accessible / ADA rooms?

Yes, Hotel Edison is pleased to welcome all guests with well-equipped ADA rooms and suites featuring bathrooms with grab bars and roll-in showers, telephones with visual alerts, lowered closet bars and shelves, and an accessible path around the bed. ADA communication kits are available upon request for additional accessibility.

Are there any connecting rooms at Hotel Edison?

Hotel Edison is perfect for groups and families, and our family rooms and connecting rooms make it easier to stay together near Times Square. Make your stay extra family-friendly with more space, privacy and even an additional bathroom when you book this option. Look for Signature Family Room, Signature Connecting Rooms 1 King and 2 Queen Beds and Presidential Two Bed-room Suite. Additional questions and requests regarding family room and connecting rooms can be emailed to edisonres@triumphhotels.com

Does Hotel Edison have any smoking rooms?

Sorry, smoking is not allowed anywhere at Hotel Edison, including guest rooms and suites. Please note that a penalty charge will apply if guests are found to have smoked in rooms.

How do I get to Hotel Edison by public transportation?

Hotel Edison is located just steps away from the heart of Times Square, perfectly situated for visiting all of the city’s major attractions. Nearby subway lines N,Q, R, W, C , E,1, 2

How far is Hotel Edison from the Javits Center?

The Hotel Edison is just over a mile away from the Jacob K. Javits Center, a 10- to 15-minute cab ride or a quick trip on the 7 train from 42nd Street in Times Square, making it easy to attend conventions, conferences, and trade shows.

How can I get to Hotel Edison from NYC-area airports?

There are a few ways to get to Hotel Edison in Times Square from JFK International Airport (JFK), including taxi service and airport shuttle service. For a budget-friendly option if you're traveling light, you can take the AirTrain from the airport and hop on the E train at Sutphin Blvd / JFK Station for service to the 50th Street station, three blocks from the hotel. If you're traveling from LaGuardia Airport (LGA), we recommend taking a taxi or using a ridesharing application which will take just under an hour depending on traffic conditions. If traveling from Newark Liberty International Airport (EWR), you may take the Newark Airport Express bus heading to Grand Central Station and get off at the Port Authority Bus Station on 42nd Street. You may walk from Port Authority or take a taxi to Hotel Edison.

Where should tour buses or shuttles pick me up at Hotel Edison?

The hotel has two entrances - and thanks to our prime location in NYC - the streets around Hotel Edison are bustling. We recommend pickups and drop-offs at the 46th Street entrance, which is typically less congested.

What's the best way to get to places outside of New York City from Hotel Edison?

NYC runs on public transit, which is a reliable and convenient way to explore cities and neighborhoods outside Manhattan. Take the subway to get to Queens and Brooklyn, go downtown for ferry service to Staten Island, arrive in Connecticut or upper New York via Grand Central Terminal, or head to Penn Station for destinations in New Jersey, Long Island, and the East Coast.

How far is Hotel Edison from Times Square?

Hotel Edison is located just one block from Times Square. Guests can walk to Times Square by heading east on W. 47th Street where Broadway intersects 7th Avenue. The hotel is also one block from the Theater District that runs along Broadway. Learn More .

Does Hotel Edison have seasonal promotions?

Yes, Hotel Edison has seasonal specials and packages that change throughout the year, including discounts on the hotel’s best available rates, exclusive perks, and inclusions. The hotel also offers a Stay Longer Save More package that includes discounts when you extend your stay. Learn More .

Hotel

What is check-in and check-out time?
Check-in: 3PM
Check-out: 12PM
What is hotel’s cancellation policy?
Cancellation policies may vary from 48 hours prior to arrival by 3PM EST to fully non-refundable. Please check your reservation confirmation to verify the cancellation policy for your reservation. If you have booked your reservation via third party, please reach out to third party to confirm cancellation policy. No show and late cancellations are subject to 1st night room and tax charge. This policy does not apply to non-refundable reservations.
I did not receive my confirmation or cancellation letter, can I request a copy?
Please submit request to edisonres@triumphhotels.com
What is the minimum age required to check in?
Minimum age required is 18 with valid government issued ID.
Can I bring my pet?
Sorry, pets are not allowed at Hotel Edison; only service animals with valid documentation are permitted to stay at the hotel. Please contact the hotel prior to arrival if you plan on bringing a service animal.
Can third parties pay for guests staying at Hotel Edison?
Yes, it is possible to have someone else pay for a room that will not be present at check-in. We require credit card authorization form to be completed by the payer. Please contact reservations@triumphhotels.com to obtain this form.
Who can I contact for billing questions?
Please submit request to edisonaccounting@triumphhotels.com
Does your hotel require a deposit prior to checking-in?
Yes, a refundable credit card deposit of $100 per day is required and authorized upon check-in. The refundable deposit will be returned back to the credit card after check-out if unused for incidental charges.
How long does it take for a credit card or debit card authorization to be released?
Most U.S. issued credit cards and debit cards take 5-7 business days. International issued credit cards and debit cards may take up to 30 days or more.

Amenities

What is included in the facility fee?
Hotel Edison applies a nightly $31 facility fee (plus tax) to bring you value-added amenities and perks. Facility fee is subject to change. The fee includes:
- Premium Wi-Fi up to 3 devices per room
- Fitness center access
- Unlimited local and international calls
- Bottled water
- 15% discount on laundry service
- Breakfast Daily for Two
- Streetwise Neighborhood Walking Tours
- Exclusive savings and promotions with our partners: Friedmans, Bond 45, Macy's, Century 21, Top of the Rock® and more! Guests may speak with Front Desk staff to receive the full voucher set.
Can I store luggage at Hotel Edison?
Yes! Upon early check-in at Hotel Edison, if your room is not yet ready, you may check your luggage with the front desk/man for a small fee. You can also check luggage following check-out for later-departing flights. Please note, overnight storage is not available and space is limited; depending on volume, a short wait may be necessary.
Are there safes in the room?
Yes, each accommodation at Hotel Edison offers a safe, along with other thoughtful amenities like irons and ironing boards, iPod docking stations, and USB charging ports for devices.
Can I get a refrigerator in my hotel room?
A refrigerator may be requested for a one-time fee of $30 based upon availability. Please email edisronres@triumphhotels.com to submit this request prior to your arrival.
Does Hotel Edison offer rollaway beds?
A rollaway bed for additional guests may be requested for a one-time fee of $30 based upon availability and guest room size. Please email edisonres@triumphhotels.com to submit this request prior to your arrival.
Does Hotel Edison offer parking?

Preferred parking is conveniently located just steps away from the hotel's entrance at 257 West 47^th St. To learn more about parking rates and policies, please visit here
Is there a fitness center at Hotel Edison?
Yes, the fitness center is located on 2nd Floor and accessible 24 hours a day featuring cardiovascular and weight training equipment
Does Hotel Edison implement any eco-friendly initiatives?
Yes! At Hotel Edison, we are proud to use an energy-tracking system to monitor our carbon footprint, while also using energy-efficient lighting and recycling plans throughout the hotel, as well as a towel and linen reuse program.

Rooms and Suites

Does Hotel Edison have accessible / ADA rooms?
Yes, Hotel Edison is pleased to welcome all guests with well-equipped ADA rooms and suites featuring bathrooms with grab bars and roll-in showers, telephones with visual alerts, lowered closet bars and shelves, and an accessible path around the bed. ADA communication kits are available upon request for additional accessibility.
Are there any connecting rooms at Hotel Edison?
Hotel Edison is perfect for groups and families, and our family rooms and connecting rooms make it easier to stay together near Times Square. Make your stay extra family-friendly with more space, privacy and even an additional bathroom when you book this option. Look for Signature Family Room, Signature Connecting Rooms 1 King and 2 Queen Beds and Presidential Two Bed-room Suite. Additional questions and requests regarding family room and connecting rooms can be emailed to edisonres@triumphhotels.com
Does Hotel Edison have any smoking rooms?
Sorry, smoking is not allowed anywhere at Hotel Edison, including guest rooms and suites. Please note that a penalty charge will apply if guests are found to have smoked in rooms.

Location

How do I get to Hotel Edison by public transportation?
Hotel Edison is located just steps away from the heart of Times Square, perfectly situated for visiting all of the city’s major attractions. Nearby subway lines N,Q, R, W, C , E,1, 2
How far is Hotel Edison from the Javits Center?
The Hotel Edison is just over a mile away from the Jacob K. Javits Center, a 10- to 15-minute cab ride or a quick trip on the 7 train from 42nd Street in Times Square, making it easy to attend conventions, conferences, and trade shows.
How can I get to Hotel Edison from NYC-area airports?
There are a few ways to get to Hotel Edison in Times Square from JFK International Airport (JFK), including taxi service and airport shuttle service. For a budget-friendly option if you're traveling light, you can take the AirTrain from the airport and hop on the E train at Sutphin Blvd / JFK Station for service to the 50th Street station, three blocks from the hotel.

If you're traveling from LaGuardia Airport (LGA), we recommend taking a taxi or using a ridesharing application which will take just under an hour depending on traffic conditions.

If traveling from Newark Liberty International Airport (EWR), you may take the Newark Airport Express bus heading to Grand Central Station and get off at the Port Authority Bus Station on 42nd Street. You may walk from Port Authority or take a taxi to Hotel Edison.
Where should tour buses or shuttles pick me up at Hotel Edison?
The hotel has two entrances - and thanks to our prime location in NYC - the streets around Hotel Edison are bustling. We recommend pickups and drop-offs at the 46th Street entrance, which is typically less congested.
What's the best way to get to places outside of New York City from Hotel Edison?
NYC runs on public transit, which is a reliable and convenient way to explore cities and neighborhoods outside Manhattan. Take the subway to get to Queens and Brooklyn, go downtown for ferry service to Staten Island, arrive in Connecticut or upper New York via Grand Central Terminal, or head to Penn Station for destinations in New Jersey, Long Island, and the East Coast.

Local Attraction

How far is Hotel Edison from Times Square?
Hotel Edison is located just one block from Times Square. Guests can walk to Times Square by heading east on W. 47th Street where Broadway intersects 7th Avenue. The hotel is also one block from the Theater District that runs along Broadway. Learn More.

Seasonal Offer

Does Hotel Edison have seasonal promotions?
Yes, Hotel Edison has seasonal specials and packages that change throughout the year, including discounts on the hotel’s best available rates, exclusive perks, and inclusions. The hotel also offers a Stay Longer Save More package that includes discounts when you extend your stay. Learn More.