Hotel Edison FAQs
Policies
What time is check-in and check-out at Hotel Edison?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
What is the Cancellation Policy at Hotel Edison?
Cancellation policies may vary from 48 hours prior to arrival by 3:00 PM EST to fully non-refundable. Please check your reservation confirmation to verify the cancellation policy for your reservation. If you have booked your reservation via an on-line travel agent, please reach out to the original source to confirm cancellation policy. No show and late cancellations are subject to 1st night room and tax charge. This policy does not apply to non-refundable reservations.
To follow up on your cancellation request and to inquire about the cancellation policy, please submit a request to edisonguestrelations@triumphhotels.com
What is the minimum age for check-in at Hotel Edison?
Can billing arrangements be made prior to arrival?
Yes, it is possible have someone pay for a room that won't be present at check-in. To submit a payment, please complete the credit card authorization form by following the link below: Hotel Edison Credit Card Authorization
How do I submit billing questions or request a receipt?
Please submit any billing questions or requests to edisonaccounting@triumphhotels.com. To receive a copy of your receipt, please email edisonreceipt@triumphhotels.com. If your reservation was made through a third-party agent, please contact that agency directly.
Is there a required deposit at check-in at Hotel Edison?
Yes, a refundable credit card deposit of $100 per day with a maximum of $300 per stay is required and authorized upon check-in. The refundable deposit will be returned to the credit card if unused for incidental charges. Any remaining amount from the deposit will be refunded back to the guest within 14-30 business days after checking out. Please note that the Facility Fee is considered an incidental charge and is deducted from the security deposit.
Who do I contact with questions about deposit funds?
Most U.S. issued credit cards and debit cards take 14 business days. International issued credit cards and debit cards may take up to 30 days or more. Please contact your financial institution if the funds are not returned within this time frame. If you still need further assistance, please email edfom@triumphhotels.com.
Does Hotel Edison have early arrival or late check-out policy?
To inquire about early check-in or late check-out, please email edisonres@triumphhotels.com for pricing and availability.
Are bicycles or battery-powered scooters allowed at Hotel Edison?
Meeting and Event Space
Does Hotel Edison offer meeting and event space?
The hotel features six venues and over 30,000 square feet of meeting and event spaces, two ballrooms, one All-season Rooftop, a Meeting room for smaller meetings as well as private dining options at Bond 45 for 20 guests to 400 guests. For more information, visit our Meetings & Events page and click on Plan Your Event to inquire directly with the sales team.
Does Hotel Edison offer audiovisual equipment?
Yes. Our meeting spaces and ballrooms are fully equipped with state-of-the-art AV equipment.
Does Hotel Edison offer catering services?
Yes. We offer catering services for meetings and events. In addition, private dining options are available at Bond 45, our Italian restaurant.
Does Hotel Edison offer group room blocks?
Yes, Hotel Edison offers group room blocks for weddings, conferences, and large social events. For reservations, contact us at 212-453-4075 or email us at edisonsales@triumphhotels.com
Eat and Drink
Does Hotel Edison offer restaurants and bars?
Yes! Hotel Edison offers several dining options, including Friedman's, Bond 45 and The Rum House.
Does Hotel Edison offer private dining space?
Yes, private dining space is offered in Bond 45 for 20 guests to 400 guests.
What type of cuisine is served at Bond 45?
Bond 45 serves classic Italian cuisine, featuring homemade pasta, seafood, pizza, steaks, and an antipasto bar. Breakfast is served until 2 pm.
Is The Rum House a bar or a restaurant?
The Rum House is a bar that serves handcrafted cocktails and small plates. The bar offers live music daily.
Does Friedman's offer gluten-free options?
Yes, Friedman's offers a variety of gluten-free options on its menu, including pancakes, sandwiches, and salads.
Is there a dress code for the dining options at Hotel Edison?
The dress code for the dining options at Edison Hotel NYC is casual.
Does The Rum House have live music?
Yes, The Rum House features live music performances on most nights, ranging from jazz and blues to a piano bar.
Do the restaurants and bars at Hotel Edison offer Happy Hour?
Yes, The Rum House offers daily happy hour from 4 - 6pm and Bond 45 offers late-night happy hour with light bites starting at 9pm.
What are the best places to eat in New York?
New York City is known for its diverse cuisine. Hotel Edison is home to three highly acclaimed restaurants in Times Square. The Rum House is widely recognized as one of the best cocktail bars in New York City with live jazz nightly. Bond 45 is an iconic destination for Italian cuisine and Friedman's features an all-day menu of farm-fresh American fare.
Amenities
What is included in the Facility Fee?
Hotel Edison applies a nightly $40 facility fee (plus tax) to bring you value-added amenities and perks. The facility fee is subject to change. The fee includes:
- Grab & Go Breakfast Daily for Two
- Streetwise Neighborhood Walking Tours
- Triumph Wine Hours
- Premium Wi-Fi up to 3 devices per room
- Bottled water in room
- 15% discount on laundry service
- Fitness center access
- Unlimited local call
- Use of refillable filtered water station & ice machine on every floor
Does the Edison Hotel have a concierge team?
Yes, Hotel Edison uses a concierge team to assist guests in booking experiences, transportation, and more. To reach our concierge team, please email edison@tickettellers.com or call 718-560-3950. Guests can also book directly via our concierge team's website here.
Does the hotel offer dry cleaning and laundry services?
Is there an additional fee for dry cleaning and laundry services?
Who does Hotel Edison partner with for exclusive savings, events and promotions?
Hotel Edison is proud to partner with the following companies: Friedman's, Bond 45, Hard Rock Cafe, Carrot Express, Schmackary's Cookies, Hershey's Chocolate World, Maman, and more! Guests may speak with Front Desk staff to receive the full voucher set.
Does Hotel Edison provide Luggage Storage?
Is there a safe in the room for valuables?
Is there a refrigerator in the room?
A refrigerator may be requested for a one-time fee of $30 based upon availability. Please email edisonguestrelations@triumphhotels.com to submit this request prior to your arrival.
Does Hotel Edison provide rollaway beds?
A rollaway bed for additional guests may be requested for a daily fee of $30 based upon availability and guest room size. Please email edisonguestrelations@triumphhotels.com to submit this request prior to your arrival.
Does Hotel Edison offer parking? How much does parking cost at Hotel Edison?
What is the closest airport to Hotel Edison?
Does Hotel Edison offer complimentary Wi-Fi?
Does Hotel Edison have a fitness center?
Yes, the fitness center is located on the 2nd floor and accessible with guest room key 24 hours a day. The fitness center features a Peloton bike with on-demand cycling classes, cardiovascular and weight training equipment.
Is Hotel Edison an eco-friendly hotel with green initiatives?
Yes! At Hotel Edison, we are proud to use an energy-tracking system to monitor our carbon footprint, while also using energy-efficient lighting and recycling plans throughout the hotel, as well as a towel and linen reuse program. Filtration water refilling stations are also available at the ice machines on the guest floors, fill your own bottle and take part in saving the planet reducing single use plastic bottles.
Can I ship and receive packages while staying at Hotel Edison?
Rooms and Suites
Does Hotel Edison have rooms with views?
Does Hotel Edison offer in-room dining?
Yes! Our on-site restaurant Friedman's boasts contemporary American style cuisine and offers in-room dining from 11:00 AM - 8:30 PM daily and Carve from 7:00 AM - 3:00 AM.
Is Hotel Edison pet friendly?
Does Hotel Edison provide accessible rooms?
Are there connecting rooms at Hotel Edison?
Hotel Edison is perfect for groups and families, and our family rooms and connecting rooms make it easier to stay together near Times Square. Make your stay extra family-friendly with more space, privacy and even an additional bathroom when you book this option. Look for Signature Family Room, Connecting Rooms 1 King and 2 Queen Beds, Connecting 4 Queen Beds with Sofa bed and Presidential Two-Bedroom Suite. These room types are only available when booking directly. For additional inquires please contact edisonres@triumphhotels.com
What is Hotel Edison’s Smoking Policy?
Smoking is not allowed anywhere at Hotel Edison, including guest rooms and suites. Please note that a penalty charge will apply if guests are found to have smoked in rooms.
Location
What are the closest transportation options to Hotel Edison?
Hotel Edison is located in the heart of Times Square, perfectly situated for visiting all of the city’s major attractions. Nearby subway lines include B, D, M, F, N, Q, R, W, C , E, 1, 2. Penn Station, on 34th Street, has access to NJ Transit, Long Island Rail Road, and Amtrak trains. Grand Central Station has Metro-North and Amtrak trains. The Port Authority Bus Terminal has interstate buses at all times of day.
How far is Hotel Edison from the Javits Center?
How do I get from the airport to Hotel Edison?
There are a few ways to get to Hotel Edison in Times Square from JFK International Airport (JFK), including taxi service and airport shuttle service. For a budget-friendly option if you're traveling light, you can take the AirTrain from the airport and hop on the E train at Sutphin Blvd / JFK Station for service to the 50th Street station, three blocks from the hotel. If you're traveling from LaGuardia Airport (LGA), we recommend taking a taxi or using a ridesharing application which will take just under an hour depending on traffic conditions. If traveling from Newark Liberty International Airport (EWR), you may take the Newark Airport Express bus heading to Grand Central Station and get off at the Port Authority Bus Station on 42nd Street. You may walk from Port Authority or take a taxi to Hotel Edison. For transportation inquiries or to book transportation, guests can contact our concierge team at edison@tickettellers.com or 718-560-3950.
Where are the tour bus or shuttle bus pick up locations?
The hotel has two entrances - and thanks to our prime location in NYC - the streets around Hotel Edison are bustling. We recommend pickups and drop-offs at the 46th Street entrance, which is typically less congested. To book a tour or shuttle bus, guests can contact our concierge team at edison@tickettellers.com or 718-560-3950. Guests can also book experiences directly via our concierge team's website here.
Local Attractions
How close is Hotel Edison to Times Square and the Theater District?
Hotel Edison is in the heart of Times Square, just a half a block from the TKS steps. Located on W. 47th Street where Broadway intersects 7th Avenue, the hotel is within the Theater District, amongst the theaters of Broadway. Learn More.
Explore
What attractions are near the Hotel Edison?
What are the best things to do in New York City?
What are the best activities in New York City?
What is the best time to visit New York City?
Seasonal Offers
Does Hotel Edison offer specials or packages?
Yes, Hotel Edison has seasonal specials and packages that change throughout the year, including discounts on the hotel’s best available rates, exclusive perks, and inclusions. The hotel also offers a Stay Longer Save More package that includes discounts when you extend your stay. Learn More.
How can I upgrade my package?
Hotel Edison uses a concierge team to assist guests with booking questions, reservations, and upgrades. To reach our concierge team, please call 718-560-3950.