Real Reviews. Authentic Experiences.

This hotel is great but not perfect. Some of the issues we encountered was the huge delays when checking in. Appreciate it was busy, but they should be prepared for this. Alot of the staff were lovely, but there were a handful who were quite miserable - mainly baggage handler. We also found the hotel itself to be very hot which I know in the winter sounds like a silly complaint, but almost too hot to sleep comfortably which we could not seem to fix with using the AC which was also broken. Also heard a constant dripping noise coming from within the wall, possible pipework, which for the first few nights was pretty annoying With the above being said, it is a solid 4 star rating. Great options for the grab & go breakfasts. The gym was brilliant for a hotel gym. Also found the beds very comfy. Locations wise its perfect. You are ever so slightly out of the loudness and constant traffic of time square and its quite quiet despite what other reviews say, however it takes no more than 3 minutes to walk to the heart of times square. I would definitely recommend this hotel and would happily come back.

Nice hotel, central location to time square, theatres and not a bad walk to rockfeller and 5th ave. Rooms are small but tolerable, Clean and updated. Secuity to get to rooms was phenomenal. No cost low cost breakfast was a nice bonus. Free wine on Friday while we were there. Wish they would accommodate early check with no cost. Enjoyed the stay, would recommend.

Buena ubicación, en el baño el agua de la ducha baja muy despacio (se acumula). El desayuno era incluido, y sólo se preocupaban por decir (busca el desayuno gratis, nada es gratis en un hotel, es incluido o nooo 🙂‍↔️ pero nunca gratis, Tienen poca elección y es solo una, si tomas té no te dan jugo o café, la fruta que me dieron no la elige uno (dañada y el sándwich humedecido y crudo). Denle mejor entrenamiento a sus empleados SE DICE DESAYUNO INCLUIDO pase por aquí por favor 🥺 gracias.