Real Reviews. Authentic Experiences.

The hotel is just off Time's Square. So if you are looking to explore the heart of New York the location is excellent. We stayed in a Classic room which could have done with some refurbishment but it was clean and had all the facilities you would expect except a tea or coffee machine in the room. They did have a large umbrella for our use in which came in handy for the first 2 day's of our stay. It was also surprisingly quiet in the room at night. We were given vouchers for breakfast in Friedman's restaurant which is the restaurant in the hotel which allows you breakfast for $6.50 per person. We had breakfast there the first morning it was busy and the breakfast was at best just ok. You also have the option to use the voucher's in Carve deli which is on the corner of the street for a takeaway breakfast. We tried there the next day and the menu and food was much better and was free with the vouchers. We had our food in the deli but we were there in mid March so that may not be an option at busier times of the year as they just have a few tables . One of the city tour buses left from outside the deli so it was a good spot to have breakfast before getting on the tour bus. The lobby is very busy but they have helpful doormen and concierge staff. They also have security as you enter the lift area and you have to show your key before entering the lifts and you need the key to activate the lifts so you feel secure. The rum bar is small but lively they have music every night which was very good on the 2 nights we had a drink there. They also charge for services and city taxes which for our 5 night stay came to $250 dollars which you need to include in the overall cost of the stay Overall we were happy with our stay. The hotel was central and our room was quite the staff we dealt with were friendly and the facilities were good. The only minus point was the room was dated and needed some updating as in a new bathroom some paint and new carpet in the room.

Close to Times Square, Theatre District. Our room was a bit small but overall service was great. Walking distance from everything in Times Square.

My daughter and I stayed here for 5 nights on our first trip to NyC and the States. The location is amazing literally right next to times square and a ten minute walk to Central Park. The room was comfortable with two queen size beds. The air conditioning unit we had to unplug every day as it’s insanely loud and there was a smell of urine from the bathroom which was worse at night. However neither of these small issues would stop us staying here again. The restaraunt downstairs Friedman’s is amazing. We would go out in the day then come back mid afternoon before going to the theatre. I would often sit at the bar and have a beer and a pastrami sandwich. Despite the huge choice of food in New York I ate there most evenings and had breakfast there every morning. Also if you fancy a break from the kids the Rum Bar is also excellent. Really friendly staff a nice atmosphere and a great selection of rum. We are already looking at when we can book this hotel again for 2026.