Real Reviews. Authentic Experiences.

Lovely hotel. It's very busy here. But it has a great Rum bar playing live music. And two restaurants that are also part of the hotel. One of which you can get your garb and go breakfast. All the staff were super friendly. Across the street is a roof top steak restaurant and bar. Also right on top of Times Square. Cheap and cheerful club on the same street too. Called Woo woo...I would definitely consider staying here again. And yes there is a $40 service charge per day. (Everywhere does it. Seems you can't avoid it)

Crowded lobby, understaffed @ check-in hour, but at least they know enough to offer comfortable lobby seating for a long wait. The rooms are small but decently appointed, beds seem like new; TVs are older, and the bathrooms reveal how old the building actually is, but overall clean & functional...so given such a central location & room rates this is more than fair value ! Tourists could do much worse

The hotel is perfectly placed, in the heart of times square. Unfortunately, we had a leak from above and had what smelt like urine pouring into our bathroom onto our toiletries, etc. When I complained, I was originally told to pack up and drop our stuff to reception, and they would find us a new room by 3 pm. They said they had no spare rooms, when I said it wasn't acceptable as we hadn't washed, used toilet or brushed our teeth, they magically found a spare room. I don't think this was very good service and definitely left me feeling disappointed. On checking out, they asked how my stay was, I said not very good. They said that's great as they clearly didn't listen to my answer. Could be a great hotel if the service improved!