Real Reviews. Authentic Experiences.

ATENCION HUESPEDES!!!! Tengan presente que al hacer el check in te hacen pagar las tax (nada nuevo, aprox.12 dólares por dia) + 40 dólares diarios por supuestos servicios de hotel (wifi -anda mal-, botellitas de agua, café, descuentos en comercios, visitas a pie, etc), una tasa que se inventaron y con la cual sorprenden y mucho a los ilusos pasajeros que llegan al hotel con todo pago... Ah, y no acepetan cash!

The hotel was an okay price, considering its location. However, the rooms are best described as Spartanly decored. Not shabby, just bare and a little sad. There was very little surface space to put anything down. The bathroom had no counter, so you're balancing your items on any tiny corner you can find. You do get little bathroom bottles, which was excellent. The front desk staff was nice and friendly. The lobby is a bit loud if the two live singing locations are both hosting singers at the same time. The included breakfast is a voucher for one of two places. Skip Bond, the portions are small and the staff rude. The Carve option was much better. We were only given one breakfast voucher for two people, so we had to split a small breakfast. We had to buy more every morning. We were not allowed to have an extra voucher, even though we had two kids with us. The rooms were clean. The beds big and comfortable. The house cleaning staff was amazing. The rooms were not kid friendly. There were wires hanging everywhere and the blinds had low hanging pull systems that both kids could get caught on.

Great hotel, questionable pricing practices The grab-and-go breakfast was a nice touch, the room was a decent size by Manhattan standards, and the hotel was extremely clean, felt very safe, and was literally steps from Times Square. Two major subway lines are nearby as well — the N/Q/R is very close, and the 1/2/3 is only a couple of blocks away. That said, there were two things I really didn’t understand. First, a room rate should be a room rate. The additional $40/day facility fee felt excessive and unnecessary. Second, we arrived just 50 minutes before the standard check-in time. Our rooms were ready, yet we were still charged a $50 early check-in fee. Thankfully, they waived it for one room, but we still had to pay for the second. The room was already ready — it’s not as though it was going to be rented to someone else for those extra 50 minutes. Overall, this is a great hotel, but these pricing practices definitely soured the experience.