Real Reviews. Authentic Experiences.

Hotel is cute and the staff was helpful. Unfortunately we used their self check in kiosks and ran into an issue where we charged twice up front. Because it was a holiday weekend I had two $1000+ holds on my account which was a bit of a bummer. While they did release one of those, I was annoyed it happened at all. While comfortably appointed, the walls of the rooms are paper thin. Also, the grab and go breakfast is very very bad. The coffee tastes burnt but also watery at the same time and the lil sandwiches are pretty flavorless.

Muy lindo hotel. Excelente ubicación. Desayuno: te dan un voucher para pedirlo a unos metros, no hay muchas opciones ( dos) pero zafa. El wifi en todo el hotel es pésimo. Año 2024 y Nueva York, debería andar perfecto.

Rooms are great considering you are central Times square . Very Clean and tidy. However the service at breakfast was appalling I was asked twice was I finished with over half a plate of food left when told no 3 of them stood right across from us making it impossible to feel comfortable to eat so I left it and walked out and the milk was taken out of our room so no coffee or tea in the room. Edit -- After completing checkout I can confirm the staff are exceptionally rude. We have been in so many different establishments over the past few days and everybody has been so nice and helpful. Shame as its a nice hotel