Real Reviews. Authentic Experiences.

Nice hotel with decent size rooms. Bathrooms are really small. Good location close to Times Square and Broadway. The front desk does not have enough workers and the line to the desk is confusing because of the way they have it set up. The same with the elevators.

If it wasn't for the very good quality of service from staff, I would not rate the Edison this highly. Heather in housekeeping on the 15th floor, Julia and Rich at Bonds in the basement, and Sam the lady server at Friedman's were all exceptional. The room was clean, basic, and renovated. Nothing special, but nothing to complain about. If the rates were more aligned with regular market pricing, this would be very good value. Unfortunately, I fell prey to insane rip-off pricing during fashion week and the UN session. Worse yet, I specifically called to speak with someone and ensure that I could book a renovated room. That person told me that "all the rooms are the same." Upon arriving, I was lectured on how I should know better; that a "Signature" room is renovated and a "Classic" is not. I then had the privilege of paying an additional $300 for the room. Also the "complimentary" breakfast is your choice or grab-n-go or a very limited selection from Friedman's Restaurant. Both are "okay" but know that your selections are very limited and there's a token $5.00 payment you need to make for sit-down service at Friedman's. Lastly, a pleasant surprise was the fitness center. It's nothing lavish or particularly exciting, but it's far better equipped than the photos on the website and is on par or better than most hotel gyms.

A really well presented hotel with bags of history, very clean and tidy rooms with really friendly and helpful staff. Should have had a Signature Suite for 5 people when we arrived but were given a room without a sofa bed that only slept 4 but the staff changed our room immediately for one that slept up to 6. The room itself was immaculate, it was on 47th street side and very noisy due to the A/C units outside on the roof and walls as well as water pipes. If you don’t like noise then avoid this side, we don’t mind so it was acceptable and a trade off for having a large room for the family. Grab and go breakfast was excellent from Bond 45 downstairs, super quick and enough variety to fill you up ready for a busy day. Location was excellent, close to most of the big stuff you want and subway connections were also excellent. Times Square is an absolute nightmare to navigate so avoid at all costs, go around the outer streets. Eat in Hell’s Kitchen, it’s much cheaper and the food variety is out of this world. So a solid 4 stars just let down by the noise which could easily be sorted with some secondary glazing as the windows don’t open anyway.