Real Reviews. Authentic Experiences.

Wonderful staff! Managed great. Very single interaction was pleasant. I came super early and wanted to take advantage of the luggage storage (1 buck each item! Such a great deal) went walking around only to have a call within 1 hour that they managed to find me a room! WOW! Room was beautiful, clean, and fresh. NYC has typically small rooms but this was spacious. The towels are soft. My bed was so comfortable- I slept so so good each night. My room was quiet. This is a concern for anyone staying in time square but I had zero issue. The hotel offers multiple free breakfast options - grab and go or sit down. I did grab and go and it was DELICIOUS! There are SO MANY additional discounts for hotel guest (ex: 50 bucks off Hard rock restaurant when u spend a certain amount.). Free walking tours. Free wine Tuesdays during happy hour. hotel staff is super helpful with grabbing u taxis. Elevators are plenty so no long waits to get to ur room. Location is amazing - close to all broadway shows, many restaurants… and everything felt like a 20-30 min walk away. Thank you Noel, Jennifer, Humberto, Victor and all staff I interacted with. A 5 star Team!

Very good staff rooms were clean but small shower doesn't have great power. Perfect location breakfast was ok

Gym is ok-ish