Real Reviews. Authentic Experiences.

The reception couldn’t offer an empty glass of wine - only plastic cups… first time ever at an hotel 🤨

Rooms are very dated. Hasn't changed since my visit 28 years ago, since it's meant to have been refurnish! No coffee/tea facilities. Says you can ask for a mini fridge but if got one of those, would struggle to move around a already cramped room. Is ideally located on time square so luckily not here to spend time in the room.

Very cute and fantastic location. The heating and air aren’t working in our 2 rooms. They knew about the issue when I called in the issues, which means it should have been solved beforehand. Only solutions are window unit, but that means the curtain has to be open, or an open window. Not ideal given the price of rooms. Staff could not be nicer. The “free” pizza that comes with the room is from a restaurant half a block down. It is really good and the folks there are nice. I won’t stay here again for the price we paid. I see much lower prices other dates at this hotel. Disappointed. I’m a seasoned traveler, so I usually do a good job picking hotels within my budget and tastes.