Real Reviews. Authentic Experiences.

Just stayed at the Edison with 10 others to celebrate a birthday and had a 4 day stay. Reception staff in the main are polite as are the security. The location is brilliant, just around from Time Square. Rooms are clean, comfortable but dated and asked for a room change as the room I had was very noisy with air conditioning Units outside. The replacement room was no better. My main gripe was a very rude luggage handler and should be nowhere near dealing with hotel guests. I stood there with my luggage taking my turn to be seen to. Hesaid to me that I need to communicate better. I challenged him and stated its obvious that im waiting for him or another handler to take my cases from me to place in the luggage store. He just became even more rude and very obnoxious. Awful person.

ATENCION HUESPEDES!!!! Tengan presente que al hacer el check in te hacen pagar las tax (nada nuevo, aprox.12 dólares por dia) + 40 dólares diarios por supuestos servicios de hotel (wifi -anda mal-, botellitas de agua, café, descuentos en comercios, visitas a pie, etc), una tasa que se inventaron y con la cual sorprenden y mucho a los ilusos pasajeros que llegan al hotel con todo pago... Ah, y no acepetan cash!

The hotel was an okay price, considering its location. However, the rooms are best described as Spartanly decored. Not shabby, just bare and a little sad. There was very little surface space to put anything down. The bathroom had no counter, so you're balancing your items on any tiny corner you can find. You do get little bathroom bottles, which was excellent. The front desk staff was nice and friendly. The lobby is a bit loud if the two live singing locations are both hosting singers at the same time. The included breakfast is a voucher for one of two places. Skip Bond, the portions are small and the staff rude. The Carve option was much better. We were only given one breakfast voucher for two people, so we had to split a small breakfast. We had to buy more every morning. We were not allowed to have an extra voucher, even though we had two kids with us. The rooms were clean. The beds big and comfortable. The house cleaning staff was amazing. The rooms were not kid friendly. There were wires hanging everywhere and the blinds had low hanging pull systems that both kids could get caught on.