Real Reviews. Authentic Experiences.

My two teenage kids and I visited the hotel on July 23rd-24th and were weary from a loooong flight and it was late at night. The phones were ringing and the desk was swarmed with people trying to get checked in and just waiting in line. I saw Latoya taking on multiple task and assisting in every way possible while being such a sweet heart. It was my turn to get assisted and my reservation was not coming up but she managed to find it and I asked if an upgrade was available and she explained to me everything sooo well, being that I was confused since I wasn't from around there. She was so sweet and I highly recommend if you stop by to tell her hi so you can see what i mean. She is the main reason i will most likely go back.

We had a great stay at Hotel Edison! We were a group of 6 people and had a room with 3 beds, which worked perfectly for us. The location is excellent, very close to Times Square and convenient for getting around NYC. The hotel was also nice and comfortable. A special thank you to Latoya at the front desk! She was super nice, friendly, and helpful. The hotel was very busy because there seemed to be a beauty pageant or event happening, but she still took the time to take care of us and make sure everything went smoothly. We really appreciated her patience and great customer service. Definitely a good place to stay if you want to be close to Times Square!

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