Real Reviews. Authentic Experiences.

Staff are lovely and professional. Always kind. Help desk really helpful with directions around a bustling NYC, and helpful to book taxis. Room was lovely, smelt nice always clean, toilet really nice and padded seat. Shower pressure is good. TV really good. Gym is good and open 24/7. Nicely AC’d. Free cold water and ice in every floor. Location is amazing and right on Times Square and close to the subway. You need to show your key to get into the elevator, which makes it feel SUPER secure and safe. Really liked this. Downsides are they advertise as B&B and you have to pay $5 per person if you want to sit in and eat before your busy day. (Grab n’ go bags are free) Definitely recommend, would come again.

Rooms were nice but the guest services were excellent. Great Rum bar in the lobby and places to eat without leaving the hotel. Mere steps from the center of Times Square.

La climatisation de la chambre qui est trop brillante, c'est pas possible 😡😡😡