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Safeguards and Wellness

Dear Evelyn Hotel Guest,


At Triumph Hotels one of our top goals has always been providing a safe and well-maintained facility with a service climate that feels familiar, almost family like.  We are both proud and grateful to our guests, who so often let us know this is what they saw and how they felt at the Evelyn Hotel.  

To further your experience, we have added additional cleaning and safety guidelines as prescribed by the CDC, WHO, EPA and the NYC Hotel & Lodging Association.  COVID-19 has changed hospitality & travel and will certainly evolve well into the future.  Keeping this top of mind, Triumph Hotels has partnered with CBAC a premier global facility safety & health accreditation council to further educate our team and help assure everyone's wellbeing.  Below are some enhancements at the Evelyn which we will update regularly with anything new that aids your stay.

Your Reservation
~grab & go breakfast (included with most rate plans),
~more flexible cancellation policy,
24-hour voice reservations 800###,
pre-arrival introduction email from guest relations to make the latest suggestions for shopping, dining, sightseeing and more…,
all employees are subject to daily temperature checks and will wear duty related safety gear

Your Arrival
~Non-invasive temperature check,
~Contactless check in/out kiosk terminals,
~Safety plexiglass between you and our masked front desk service team,
Self-cleaning entry door handles,
Luggage disinfection service,
Always available spare masks, gloves, alcohol wipes & hand sanitizer

Your Room
disinfected and occupant free for 24 hours,
all surfaces sanitized to public health guidelines, seal
keyless cell phone room door entry,
door entry will we safety sealed,
hotel members only enter room with your ‘ok',
minibars for safety and convenience

Your Common Space
Masks are to be worn in all common areas,
COVID safety signs posted and hand sanitizer dispensers throughout,
ongoing disinfecting, especially the most traveled spaces and surfaces
Lobby furniture arranged for better social distancing
Elevator limit is two unless with your party

Leonelli Taberna Restaurant & Bakery

We at Triumph Hotels thank you for making us part of your New York City experience and we will continue working every day to remain a part of your future travel.  Until then, our Evelyn Hotel General Manager, Sava Vasiljevic [email protected] (who has been the Evelyn caretaker since its opening) is there to assist you.
Thank you for the understanding and support during this challenging time; we look forward to welcoming you back soon.  
Be well,

Brett Blass
Chief Operating Officer
Triumph Hotels
[email protected]

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