Real Reviews. Authentic Experiences.

I love this hotel but our room (610) really needs updating. Old carpet, wallpaper coming off in places, the tub desperately needs re-glazing. Also, the free wifi is not good. I had to get a staff member help me and then almost as soon as I got back upstairs, I lost it again & never could get back on it so I gave up. As for the room itself, it was big (except the bathroom which was tiny) but plenty of closet space & pretty comfortable beds. Also, we had a problem with the hot water in our bathroom sink & they got it repaired very fast! I was really pleased with that. I know they have some 'signature' rooms that have been updated but they are quite a bit more expensive. I've always loved the location of this hotel. The staff is always very friendly & nice. My biggest complaint: We went to the business office to print off our boarding passes for our upcoming flight and there is a CHARGE for using the computers? And, a charge for printing something? I travel quite often & have never had a hotel charge me for using their business office just to get on line with an airline & print boarding passes...

Love the nostalgia of this historic hotel! Very nicely kept and the staff was a pleasure for me and my group! To boot, there was a nice little Bodega directly beside it and it's super close to Times Square!! Good stuff!

Great location at great price. Dining room was closed. But best value for the money. Room was small but ok