Real Reviews. Authentic Experiences.

La habitación era bastante grande con camas de 1,50 no se oía absolutamente nada de ruido ni de la calle ni de los pasillos, en los que casi nunca te cruzabas con nadie fuera la hora que fuera. Los tiket del desayuno nos dieron los suficiente para todos los que íbamos si que es verdad que cobran por sentarte a desayunar pero te lo puedes llevar a la habitación y fin. Te Dan la opción de desayunar en un bar de la esquina a 2 minutos andando con los mismos tiket y allí si puedes sentarte y tienen más variedad de platos y dulces. Dos veces por semana hacen degustacion de queso y vino en su salón de abajo totalmente gratis y también ponen una actuación. A 200 metros de time square y sus bocas de metro y si andas como 30 minutos al final de la calle esta centrar park. Roquefeler center también está muy cerca si sabes andar por las calles.

I came to NY for a solo weekend trip for Mother’s Day/my 40th birthday/the anniversary of my fathers death and it was a big deal for me to venture out on my own and treat myself. The hotel is good, as long as nothing goes wrong. I checked in to a nice room, but the toilet was leaking all over the floor. I needed to use the toilet and shower after a near 12 hour day of traveling from Florida so instead of waiting for maintenance I opted to move rooms. This is when things took a turn. They moved me into a way less nice room and obviously I wasn’t happy about it. I went downstairs yet again and spoke with a manager who was rude to me and told me “I’m not going to keep moving you” like this was a me problem and I was inconveniencing the hotel and not the other way around. I was moved to another room which was fine but still nothing like the first, but by this point after the way he spoke to me I was pretty upset (and starving). I called and left a message for the GM who never called or reached out. The rest of the stay was fine. Random outlets didn’t work. I needed an iron and waited 30 minutes for one when I was trying to make a show. It’s a nice hotel in a great location. But their customer service, if any kinks arise, falls apart. I would not stay here again. Oh. And that manager scowled at me the next time he saw me. So that was cool as a woman traveling alone.

Very small room with a very loud HVAC.