Real Reviews. Authentic Experiences.

Location, Location, Location! Efficient checkin and check out. Our family of 4 (2adults 2 teens) were comfortable here. Clean amenities. Stayed March 3 to 9 during the really cold weather, room was at a comfortable temperature and bedding was warm. We had a light that flashed outside our window on level 4 but were so tired from big days out it wasnt too bad and the power outlet in the bathroom didnt work We reported it but it wasnt fixed during our stay just used power in the main part of the room.

Superzentral gelegen! Sehr freundliches Personal und eine schöngestaltete Lobby. Der Checkin war auch unkompliziert und flott.

Upon our initial arrival & check-in, we asked to change our hotel room as it was too cramped and not what we were paying for (especially as this was a very special trip for my boyfriend & I celebrating my 30th birthday). The manager at the desk was very apologetic & dealt with our complaint graciously and efficiently, before upgrading us to a signature queen room. To then come back from a walk in Times Square to find a gift bag containing a teddy, sweets, a chocolate brownie from a local bakery and a card saying “Happy Birthday Victoria!” from the concierge team was so kind!! Overall our stay was fantastic - comfy bed, spacious bathroom, the hotel right on the corner of Times Square was just what we wanted. Thankyou for making our stay so wonderful.