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A Wonderful Stay, but Breakfast Service Needs Improvement Overall, we had a wonderful stay at the Hotel Edison! The hotel is beautiful, the rooms were lovely and comfortable, and the location is absolutely perfect for exploring New York City. We truly enjoyed our stay and would highly recommend the hotel for its accommodations and unbeatable location. However, one of the most disappointing aspects of our experience was the service provided by the staff at Bond 45 during breakfast. I completely understand that the breakfast is a Grab & Go service, and I have no problem with that concept. What I found disappointing was the attitude of the staff. They made us feel as though we were taking things we were not entitled to, rather than being guests simply collecting the breakfast included with our stay. They often seemed inattentive to what we were asking for, and when we tried to explain or clarify something, they appeared annoyed and unwelcoming. Unfortunately, this made what should have been a simple and pleasant experience feel uncomfortable. The way guests are treated matters, regardless of whether the service is Grab & Go or a traditional sit-down breakfast. It is a shame because the hotel itself is lovely, and our overall stay was very good. I sincerely hope management addresses this issue, as the breakfast service should reflect the same level of hospitality that guests expect from the Hotel Edison. We loved the hotel and its location, but the breakfast service was a significant disappointment and definitely needs improvement.

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Very well finished hotel, brilliant location,