Real Reviews. Authentic Experiences.

Just stayed at the Edison with 10 others to celebrate a birthday and had a 4 day stay. Reception staff in the main are polite as are the security. The location is brilliant, just around from Time Square. Rooms are clean, comfortable but dated and asked for a room change as the room I had was very noisy with air conditioning Units outside. The replacement room was no better. My main gripe was a very rude luggage handler and should be nowhere near dealing with hotel guests. I stood there with my luggage taking my turn to be seen to. Hesaid to me that I need to communicate better. I challenged him and stated its obvious that im waiting for him or another handler to take my cases from me to place in the luggage store. He just became even more rude and very obnoxious. Awful person.

It is best hotal

Our room was spacious and clean, and the staff was kind and helpful. Very pleasant experience. I would recommend the Hotel Edison to anyone looking to stay in NYC.