Real Reviews. Authentic Experiences.

Really nice stay on top of everything cleaning the lot only problem no fridge but definitely be back soon!!

When we arrived we were greeted by a very nice gentleman and a lovely receptionist helped check us in. Once we got to our room we heard alot of banging on what sounded like banging on plumbing pipes, since it was coming from within the bathroom. We thought it was just someone working in the next room. Rooms are small and bathroom is very small. I was also very disappointed we didn’t have a mini fridge. They did provide bottled water whenever we needed more, that was a plus. When we arrived back at the hotel around 10pm we heard the banging again and called back down to the receptionist. We were informed it’s the heating pipes and the only thing they could do is offer us earplugs. We already had earplugs so I declined. The EARPLUGS DID NOT HELP. I have never in my life paid so much to stay at a place that I can’t even rest due to the banging of the heating pipes. We will never stay here again as I have had much better experiences with other NYC Time Square hotels that I could actually rest at for cheaper and buffet breakfast. The grab and go breakfast was actually very good, just wish they had more options as eating the same thing every day was getting old.

The rooms are a 1-2, but the location and all else carried the weight.