Real Reviews. Authentic Experiences.

We booked a room with two queens and pull out sofa. We thought the room was going to be much larger than the photos. With the sofa pulled out, nobody could use the living area. Our AC on the living room was broken, but they did bring us a fan after we requested it. The people working there are good, but the food is marginal. They give you tickets for a discount but it’s still expensive. We won’t be staying here again simply because the amenities and rooms are not the quality of our preference. The lobby is also chaotic? And it doesn’t have a good gathering place for people to commingle vs staying in the small rooms.

Emplacement super, très belle hôtel, très bon service (la consigne des bagages à 1 dollars et vraiment un plus) literie très confortable mais le point noir c'est le bruit...nous avons utilisé des bouchons d'oreille tellement les bruits était fort au 6 ème étage. Vraiment dommage car le reste était super agréable !

Loved the location! Next to Times Square. Only complaint was the noise from the hallway and the air conditioner. Kids running around and yelling and we could hear it from our room. Also the a weird buzzing sound coming from the AC every few minutes despite turning off the AC, the buzzing sound would still go off. We had a king size bed- big enough for two people. Was clean. Bathroom is slightly small and no vent system so mirrors would fog up. No microwave or fridge. There was a coffeemaker with tea, coffee and 2 water bottles. Was able to do self check in and out. I would stay here again. It is a busy hotel so I did wait for the elevator for few minutes one time.