Real Reviews. Authentic Experiences.

Whenever I go to New York I always stay here. Great Location. Staff helpful. Clean rooms. Never had a good view but I go to see the city not the rest of the building. Not a fan of the "Grab n Go" Breakfast but the paid for menu is full of good breakfast options & caters for all. This is a good hotel. You will get your rest & will be well looked after.

Close to time square. Room were up to date. Bed was comfortable. History lesson by looking at painting in lobby and hallway. Location was very close many fun things to see and do.

Wife 40th birthday. Big Occasion. 4 night stay over. Queen room. Sent email with ref number. 2months ago, requesting somethings. Ie not to be side service/ lift ares.ie noise. And a steet view, i got 1814... absolutely sh ×t . Towels falling apart. Coffee machine paper cups! Leaking coffee machine. Ice bucket. Mould inside sleeve. Carpet not in great condition. Damp in places. Beside 8 lift shaft ! Noisy all night Window doesn't open. Some effort of a L bracket thrown together.stopping window opening. Asked for move, nothing available. Window side face on to another room. Wow. Had to keep roller down and pants on.. Cold air passing through frames. Air-conditioning dual system absolute 1980 piece off rubbish. Dust blown out of unit when turned on. No A4 booklet how to use room. Picture attached. Booked through love Holiday's Flights in from Ireland. Jetblue. Brilliant. I Sorted a car from airport thermal Brilliant service. Stay with friends. Instead of hotel on 2nights Pillows. No pillow protectors. Mattress problem. Had to ask for slippers. Had to asked for towel robes. " " " for coffee machine. """" for tissue for side of bed. Light in wardrobe shockingly poor.. Grab & go. Basement bargains. Walk through another restaurant ( called Bond) to get down stairs. Coffee supplied dirt... out of a canned flask. Buns are good, and pastry _