Real Reviews. Authentic Experiences.

We stayed 5 days in 2 connecting Rooms. Service was ok overall, if you are staying here you are paying for Location. Early check-in: they were charging us $50 for early check-in (1h before time) for Room that were ready (it is what it is, not complaining but just for people to take into account). Breakfast: I see people in the comments complaining about the Breakfast but remember you are in NYC, they give you a voucher to exchange for a Grab and Go (fruit or croissant, egg sandwich, coffee or Orange juice or bottle of water) or dine-in ($6.5 plus taxes and services), so overall breakfast was OK, if you are expecting a deluxe open buffet you need to adjust your expectations. About the rooms: connecting rooms are great if traveling with family, beds were comfortable, no issues with noise, they didn’t refill the coffee everyday. Concierge/bellboys: are arrogant and not very helpful, they charge $1 each piece of luggage and accept only cash that you need to take out of a ATM for a fee. I will stay again (because the location) adjust to avoid the bad experiences.

Good room, excellent ubication, good bed. But is very sad that the included breakfast the quality is low and the treatment of the staff in the restaurant. I am lactose intolerant and they had no other option. You already pay for the room and you feel like you are pleading that breakfast.

Crowded lobby, understaffed @ check-in hour, but at least they know enough to offer comfortable lobby seating for a long wait. The rooms are small but decently appointed, beds seem like new; TVs are older, and the bathrooms reveal how old the building actually is, but overall clean & functional...so given such a central location & room rates this is more than fair value ! Tourists could do much worse